Privacy Policy
Last updated: January 2025
Privacy at a glance
We collect minimal data necessary to provide our service. We never sell your data. Test recordings and results are yours and can be deleted at any time.
1. Information We Collect
Account Information
When you create an account, we collect your email address for authentication and communication purposes.
Test Data
When you run tests, we collect the URLs you test, test configurations, video recordings of test sessions, and generated bug reports. This data is necessary to provide our core service.
Usage Information
We automatically collect information about how you interact with our Service, including pages visited, features used, and test frequency. This helps us improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and complete test executions
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage trends
- Detect, investigate, and prevent fraudulent activity
3. Data Storage & Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS 1.3
- Test videos and screenshots are stored in secure cloud storage
- Database access is restricted and monitored
- We conduct regular security audits
Your data is stored on servers located in the United States and European Union.
4. Data Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: With vendors who help us operate our Service (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share
5. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data and account
- Export: Download your test results and recordings
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@qapanel.io
6. Data Retention
We retain your data for as long as your account is active. Test recordings are automatically deleted after 90 days unless you choose to keep them longer. When you delete your account, we remove all your data within 30 days, except where we are required to retain it for legal purposes.
7. Cookies & Tracking
We use essential cookies to:
- Keep you signed in
- Remember your preferences
- Understand how you use our Service
We do not use third-party advertising cookies. You can disable cookies in your browser settings, but some features may not work properly.
8. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@qapanel.io
For EU residents, you may also lodge a complaint with your local data protection authority.